We want you to love your rational studio product as much as we do!
If you aren’t entirely happy with your order, please get in touch with us so we can make it right. You reach us by e-mail at returns@rationalstudio.com or by telephone/WhatsApp at +41779350424 for support. We accept returns within 14 days of purchase for a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We offer free returns within Switzerland. No refunds or exchanges will be made for items returned without prior communication and agreement. For returns in the EU, the items return at the expense and risk of the customer. Please refer to our detailed policy for more details here.
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